Payment Policy
Thank you for choosing Best Home Performance LLC for your insulation needs. This Payment Policy outlines the terms and conditions regarding payment for our services.
Payment Terms
Payment is due at the time services are rendered, unless otherwise agreed upon in advance.
To secure a scheduling slot, we kindly request a 50% deposit. Payments can be made in cash, by check, or via credit card through Square card processing services or one of our other affiliated services.
For larger projects or contracts, a deposit may be required to secure the service appointment or initiate the project. The deposit amount and payment schedule will be outlined in the service agreement or contract.
Invoices will be provided for all services rendered, detailing the scope of work, charges, and payment due date.
Late Payments
Payments that are not received by the due date are considered past due and may be subject to late fees or interest charges as permitted by law.
In the event of a late payment, we reserve the right to suspend further services until payment is received in full.
Any costs incurred in the collection of overdue payments, including but not limited to collection agency fees and legal expenses, will be the responsibility of the customer.
Cancellation Policy
If you need to cancel or reschedule a service appointment, please notify us at least 3 days in advance to avoid cancellation fees.
Cancellations made less than 3 days before the scheduled service appointment may be subject to a cancellation fee or forfeiture of any deposit paid.
For projects or contracts, cancellation terms will be outlined in the service agreement or contract.
Refunds
Refunds may be issued in accordance with our Refund Policy, which is available for review on our website or upon request.
Refunds, if applicable, will be processed promptly and credited back to the original method of payment.
Contact Us
If you have any questions or concerns about our Payment Policy, please contact us at 860-830-7260 or Christian@besthome.one . We are committed to providing transparent and fair payment terms to ensure a positive experience for our customers.